FREQUENTLY ASKED QUESTIONS
Yes, you can expect to receive a product that closely matches the image displayed on our website. However, slight variations may occur due to factors like lighting and screen resolution. Rest assured, we guarantee that the product you receive will meet our quality standards, and if there are any discrepancies, our customer service team is here to assist you promptly.
You can view your sales receipt in the “Order History” section of your account dashboard. Simply log in to your account, navigate to the “Order History” page, and you’ll find a list of all your past orders along with their corresponding receipts. If you need further assistance locating your receipt, feel free to reach out to our customer service team, and we’ll be happy to help.
To return an item, simply Email us to initiate the return process and receive further instructions on packaging and shipping the item back to us. Once we receive the returned item and verify its condition, we’ll process your refund or exchange accordingly.
Yes, we regularly restock items that are indicated as “out of stock” whenever possible. We strive to keep our inventory updated and replenish popular items to ensure availability for our customers. If you’re interested in a specific item that is currently out of stock, you can sign up for notifications to be alerted when it becomes available again.